Gas Fireplace Repair and Service in St. Augustine, FL
A gas fireplace that lights, stays lit and burns clean.
- Family run
- Locally owned
- Licensed and insured
- Same-day service
Get Your Free Inspection
Request Received
Got it, thank you. Expect a call from the family to book your free inspection.
Or call us at (904) 943-7482
Short version
Gas fireplace repair fixes vented gas fireplaces, inserts and log sets that will not light, stay lit or burn cleanly. St. Augustine Chimney & Sons tests the pilot assembly, thermocouple or thermopile, gas valve, ignitor, burner and venting, then replaces the failed part using the maker's service manual.
Inspect First, Then Save 10%
Free inspection of the unit first. Book the repair within 72 hours for 10% off.
Why Homeowners Call Us Back
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Family run
The company is run by one family, so the people who price the job are the people who answer for it.
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Upfront, honest pricing
The price is on paper before we start. If something changes, we ask before doing more.
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Workmanship warranty
Our workmanship warranty backs every repair we complete.
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Licensed and insured
Licensed and insured, with an experienced crew on every roof and hearth.
Gas Fireplace Not Working? Common Faults
A gas fireplace that is not working usually comes down to a handful of parts. A pilot that lights and then drops out often points to a weak thermocouple or thermopile. A burner that will not come on after the pilot is lit can mean a failed valve, a dead remote receiver or a wiring fault. Electronic ignition units add their own ignitor and control module.
We test each part against the values in the unit's service manual rather than swapping parts until something works. Gas fireplace pilot light repair, gas fireplace thermocouple replacement and gas fireplace ignitor replacement are all done with the maker's listed parts.
Gas Fireplace Valve Replacement and Controls
When the valve itself has failed, gas fireplace valve replacement is done with the gas supply shut off, the new valve matched to the unit and fuel type, and every connection leak-tested before the fireplace is relit. Natural gas and propane units use different orifices and settings, and propane fireplace repair follows the propane values in the manual.
Gas fireplace remote repair often turns out to be batteries or a receiver that has lost its pairing, but a failed receiver or wall switch is replaced when needed. Fireplace blower replacement and gas fireplace blower repair cover noisy or dead fans in units that have one.
Annual Gas Fireplace Service and Tune-Up
An annual gas fireplace service keeps small problems from becoming no-heat calls. Our gas fireplace tune up includes gas fireplace cleaning of the burner, pilot assembly and glass, a check of the gasket and log or media placement, a flame check, and a look at the vent termination outside. Gas fireplace maintenance like this is in line with what most makers recommend.
Many homeowners book a gas fireplace inspection before the cool months. Our gas fireplace service covers vented fireplaces, gas insert service, gas log repair, gas fireplace insert repair and fireplace insert repair on units with sealed glass fronts.
Standards and Safety
Gas piping and appliance connections fall under NFPA 54, the National Fuel Gas Code, as adopted in the Florida Building Code, Fuel Gas volume. Vented gas fireplace heaters are listed to ANSI Z21.88, decorative vented fireplaces to ANSI Z21.50, and log sets for a wood-burning firebox to ANSI Z21.60. As a gas fireplace repair company we work to those documents and the appliance manual.
If you ever smell gas, leave the house, call 911 or the gas utility from outside, and do not switch lights or the fireplace on or off.
Urgent Chimney Problem in St. Augustine?
The 24/7 emergency line is answered at any hour. Once the house is safe, the family sorts out the repair plan with you.
If there is fire, a gas smell or a carbon monoxide alarm, get everyone out and call 911 first. Report a gas smell to your gas utility from outside the house.
What We Check For
- Pilot goes out after a few seconds
- Often a weak thermocouple or thermopile. We test it and replace the failed part.
- Soot on the glass
- Logs moved, a dirty burner or a venting problem. We clean, reset and check the vent.
- Remote does nothing
- Batteries, pairing or the receiver. We test each before replacing parts.
Request a Free Inspection in St. Augustine
- No-charge inspection, priced on paper
- Upfront pricing with no hidden fees
- Family owned and run
Request Received
Got it, thank you. Expect a call from the family to book your free inspection.
Questions We Hear Often
Why does my gas fireplace keep going out?
A gas fireplace that keeps going out usually has a weak thermocouple or thermopile, a dirty pilot assembly or a draft problem at the vent. A blocked vent termination can also trip the safety shutoff. We test the pilot circuit against the manual first, then check the venting.
Why does my gas fireplace smell?
A light dusty smell on the first fire of the year is normal, as dust burns off the burner. A sharp gas smell is not. If you smell gas, leave the house and call 911 or the gas utility from outside. Lingering odors when the unit runs can also come from soot, cleaning products on the glass or a venting fault.
Should gas fireplaces be serviced every year?
Yes, most makers recommend a yearly service for a vented gas fireplace. The visit cleans the burner and pilot assembly, checks the gasket and glass, resets the logs or media, and looks at the vent termination outside; small faults found then rarely become no-heat calls later.
Should the pilot light on a gas fireplace stay on?
Leaving the pilot on depends on the ignition type and your manual. Standing-pilot units can be left on or turned off in the warm months to save gas. Electronic ignition units light the pilot only when called. Turning the pilot off for summer also keeps insects from nesting in the burner.
Should a gas fireplace smell like gas?
No, a gas fireplace should not smell like raw gas. A faint odor for a second at ignition can happen, but a steady smell means a leak or a fault. Leave the house, call 911 or the gas utility from outside, and have the valve and connections tested before using it again.
Why is my gas fireplace not working?
When a gas fireplace will not work at all, the cause is usually the gas supply, the pilot assembly, the valve or the remote. A tripped safety switch after a venting problem can also lock it out; the service manual gives test values for each, which is how we narrow it down.
Proudly American
Owned and run by one St. Augustine family. Our experienced crew puts every estimate on paper and backs its repairs with a workmanship warranty.
Call Now (904) 943-7482Get the Gas Fireplace Lighting Again
Book a free look at the unit and a written price for the part it needs.